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What they never told you about CRM!
By Enabliser Helene
If you look for a definition of customer relationship management you will find as many definitions as people explaining.
It is obvious CRM is about taking care of customers, but what is not obvious is CRM is about business management. It is about setting up a system to create a more successful business.
A CRM system helps you stay ahead of competitors, allowing you to run a smarter business. Smarter in the form of:
•More effective processes.
•More efficient people.
•Key insights about prospects and customers.
CRM systems have become vital for many businesses. What business doesn’t benefit from:
•Effective processes, automated or part-automated, completing the right tasks.
•Efficient people using consistent processes.
•More successful customer interactions with insights about prospects and customers at your finger tips.
•Reports showing what has happened and what is going to happen.
•Knowledge regarding what your people are doing—who is working hard and who is not….
•Reporting to show what you do well and what needs to be improved.
So now what?
Enabling is offering FREE CRM Health Checks for a limited time. Take action to discover what a CRM system could do for your business and then you can decide if you want to go ahead. The risk is ours and we guarantee you will learn something about your business to make it worthwhile.