Sage CRM

Sage CRM is an easy-to-use, fast-to-deploy, feature-rich, low-cost, Internet-based CRM solution designed to introduce the real benefits of CRM to your organisation. Sage CRM uses industry-leading technology to foster better business practices and effortless information exchange throughout your organisation.

With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing and customer care activities across all points of contact. Regardless of how, when or where your customers, partners, and prospects choose to interact with your company, Sage CRM gives you a decisive advantage by providing comprehensive, easy-to-use tools to successfully manage these relationships. Sage CRM offers a full range of hosted or onsite deployment options, which means you get complete flexibility to run your business your way.

Integration with Sage ERP Accpac
Integration between Sage CRM and back-office accounting and financial applications provides organisations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.

Sales Automation
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline from within the CRM solution.

Marketing Automation
Manage and track every element of your campaigns with Sage CRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign. This user-friendly CRM solution provides you an in-depth view of your campaigns and enables you to eliminate the guesswork and put your company’s marketing resources to their best use.

Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.

Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.

Outlook Integration
Microsoft Outlook runs within the framework of your Sage CRM solution and has complete, two-way synchronisation with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.

 

To learn more about how your company or organisation can benefit from Sage CRM solution or to find out more, please call us or complete the contact us enquiry form opposite.