Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer centric Customer Relationship Management (CRM) solution designed to support the effective management of customer relationships and lifecycle, from initial lead right through to after sales activity. When implemented successfully Microsoft CRM is proven to improve client retention and attraction by facilitating excellent customer service.

Microsoft Dynamics CRM is the fastest growing CRM solution on the market with more than 400,000 individual users across 10,000 businesses in over 20 languages. Microsoft Dynamics CRM brings CRM into a new era turning Microsoft Outlook into a single centre where you can organise client data, offering familiarity, functionality and flexibility in the day to day management of communications.

Microsoft CRM is a scalable CRM solution designed to grow alongside a business while offering enhancements to business processes across sales, marketing and customer services departments.

Dynamics CRM
Combine familiar Microsoft® Office applications with powerful CRM software to improve marketing effectiveness, boost sales, and enrich customer service interactions. Microsoft Dynamics ® CRM equips business professionals with access to customer information through a familiar Microsoft Outlook® experience which helps ensure rapid user adoption and fast results.

Deliver on the power of productivity with a CRM

  • Familiar—software that empowers people through natural, productive, and insightful experiences.
  • Intelligent—real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies.
  • Connected—connections across people, processes that allow businesses to maximise the value of relationships and systems.

CRM Online
Microsoft Dynamics® CRM Online combines your everyday Microsoft® Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and bolster customer service interactions.

Historically, organisations looking for technology to improve customer experience have been hampered by lengthy and costly implementations, inflexible software, and poor user adoption. Microsoft Dynamics CRM Online helps solve these challenges with powerful, easy-to-use CRM software delivered over the Internet to help organisations get up and running quickly and cost-effectively with the flexibility to meet the unique needs of any business. Microsoft Dynamics CRM Online equips business professionals with access to customer information through a full suite of marketing, sales and customer service capabilities with a familiar Microsoft Office Outlook® experience to help ensure rapid user adoption and fast results.


To learn more about how your company or organisation can benefit from a Microsoft Dynamics CRM solution or to find out more, please call us or complete the contact us enquiry form opposite.