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What is Customer Relationship Management (CRM)?
Thursday, 20 November 2014 - 8:00am
What is Customer Relationship Management (CRM) and how could it improve my business?
This session will provide you with a high level overview of some of the capabilities of a modern CRM business system.
Who should attend?
• Business people who are thinking about investing in CRM
• Business people wishing to see greater returns from their existing CRM system
• Business people looking for a great refresher on the fundamentals of CRM